Global Connections

Understanding Influencers

  • Posted by: Deb Wiseman

  • Posted in: Global Connections
  • When: 10.12.2010 at 10:15 AM
  • Viewed: 695

A month ago a documentary on influencers was released. It’s a great piece which begins to uncover the realities of this breed.

“INFLUENCERS is a short documentary that explores what it means to be an influencer and how trends and creativity become contagious today in music, fashion and entertainment. The film attempts to understand the essence of influence, what makes a person influential without taking a statistical or metric approach.”

INFLUENCERS FULL VERSION from R+I creative on Vimeo.

There is no denying that influencers is a new key buzz word that’s here to stay. It isn’t a fad, it’s one of the cemented foundations of the new communications paradigm as we know it. Influencers are the key to spreading news and ideas across their social networks of interest.


We probably first saw use of the idea in Malcolm Gladwell’s book- The Tipping Point – where he investigated the idea of Mavens, Salesmen and Connectors. They all did their job to spread different types of information and an influencer is a simplified idea of those concepts. They are a trusted individual and the go to person on a certain topic.


When we come to the world of media, marketing and PR who are the influencers?

Official media people, i.e. anyone with a press pass, is an influencer. They have a platform which supports them and allows them to have a voice. On the other side is the existing audience base whether in press, online or broadcast. No doubt there is influential power, but it’s much more one way and harder to establish 2 way communication. Censorship and control may have something do with that.


Bloggers, tweeps and social media addicts have to build their audiences and become recognized as influencers. Once they arrive they often have the potential to influence people with more authority than traditional influencers. The removed barriers of access allows them to be more honest, upfront and simply more accessible that those in a corporation/media provider cannot adhere to. They are therefore more trusted.


The added benefit of being completely open and (generally) uncensored means everyone in the network has a say. The influencer is driving the conversation, but any comment, positive or negative, has a place.


Is there a difference in harnessing the influential power of either of these influencers?

There is, but it’s debatable. Once a social media influencer becomes as well known as any other media personality, do they not automatically become part of that celebrity bucket?
My initial reaction is yes- but these types are few and far between. Perez Hilton and Dooce are one in a million. Any marketing approach here would be viewed as the classic celebrity endorsement.


The influencers we all need to be harnessing are those who have real connections with their respective communities. They participate and connect with as many of these people in their communities as they can. They are part of something as opposed to the sole driver. They may also connect with people in the real world, or the prospect of meeting is a possibility. It is a more real relationship and all levels of pretense are removed.


And the simple way to get involved in these circles, with these influencers, is find ways to give back. Find the leverage point where your company/brand can connect and allow advocacy to grow. Relinquish a bit of control and respect these influencers – giving them complete freedom creates more appreciation. Influencers will feel that they are respected as equals and trusted by a big corporate.


What Next?

The bottom line is that these relationships are constantly evolving and the influencer importance within a communications strategy is growing. We are understanding new components of the influencer dynamic every day. But by tapping these new voices you can generate positive returns for your business and that’s never a bad thing.


Read the second installment to this post Understanding Influencers Pt II – Activating and Measuring


Image provided by Ted Van Pelt on Flickr under CC attributions licensing.  

Deb Wiseman

Product Specialist - Online

Media Monitors

Comments

ian summerfeldt on 14.12.10 at 02.00PM

cool stuff! Thanks for post & video. I have downloaded it and will up it on youtube.
I think groups of individuals in social media, like a group page on facebook or community of one topic on youtube represent Influencers as well. Like the general mass of Wikileaks pages, posts and threads represent a conscious collective that has become a snowballing Influencer. Julian Assange may well a most-successful Influencer but he is only as strong as the masses of interested NeoCons who pay attention to him. Individual Influencers are only the titular and public face that represents the strength of the throngs and mobs of anon-social media participants.
I reckon these groups represent greater power and influence that individual "Influencers" who, when they become prominent and famous becomes devalued via celebrity whereas groups arranged around political, social, fashion or pop-culture themes, campaigns and trends maintain their original power and only become stronger as the "individual' group grows and grows.
The moral being a thing is greater than the sum of all its parts. Individual Influencers are bound to be derided as narcissists and toppled by groups and collectives and the general morality of Ism of any movement political, social or otherwise.
So my opinion is that surely Collective-Influencers will have greater push and reform and momentum than any individual person.
Social Media is an uncontrollable behemoth of mass subversion and anarchy which is 100& a grass roots empowered monster and any sentient persons who claim to be the kings and queens of particular socially driven trends will only become to be seen as egotistical slef-serving clowns who will be derided and overthrown by the online and pop-culture engaged behemoth of the millions.
Individuals claiming to be Influencers are already so 09.
EG. Ask the average Facebook user the name of the dude that started Facebook & 90plus% will not be able.
Ask anyone who goes online if they know who invented the world wide web and 98%plus would not be able yet these two men would be deemed as prominent Influencers yet they are virtually unknown to net users whereas the content and areas and followed trends on the 'net will be able to be identifed by nearly all.
EG. Everyone knows Facebook, YouTube & Google which are not individual people or Influencers but things that represent mass collectives!
Influencers are tossers and there will be no single human Icons of this new era but rather Iconoclastic groups and websites and online campaigns and followings.
Ian :)

PS. Influencers is not really a proper word but a symptom of the internet is the creation of new words and the 'legalisation' of grammatical errors and false terms.

Reply

ian summerfeldt on 14.12.10 at 03.00PM

After some more thought I believe the term Influencers is just a renaming of the general topic and phenomena of Zeitgeist except with vain people putting their hands up claiming to be the instigators and leaders of general social trends which are generated, maintained and propelled by collections of people. It as if these wanna-be Icons are merely uneducated as to general past common history where any pseudo-intellectual or intellectual is knowledgeable and wise to Zeitgeist as a multi-themed process where social movements and fashions are borne, live and die. Zeitgeist is unable to be individualistic by its very meaning. The idea of Infulencers seems born from the minds of pop-educated "newsspeakers". It is a furphy and meaningless and some lame marketing fluff aimed at conning corporate ad account execs to pay someone to tell them about social media and stuff. Like something Media Monitors would invent or latch onto as another means of 'servicing' their clients and hyping up and complicating what they do. Mid-aged and clueless corporate account execs will be blinded and scared by yet another new internet generated term "Influencers" omg we must commission a consultancy report on it or be left behind!
Tis a pity the new generations are not classically educated or classically read as to the common basics of contemporary history and seem to be trapped in a world they believe began only 10 years ago. Marketing and advertising regurgitates the same things over and over. Though I'm government departments will have no hesitation is spending the public's money on reports concerning this brave new world of influencers.who are surely the types who would be found onboard Ark B from the Hitchhikers Guide to the Galaxy.
Quasi figureheads and vapid proclaimers have also followed fashion and trends and political and/or consumerist movements, always. The only newness of this topic is the pseudo term Influencers itself. It is an artificial and invented arbitrary term invented within US marketing circles.
Ian :)

Reply

Wisey on 15.12.10 at 09.00AM

Hi Ian,

Thanks for commenting.
I agree with some of your comments- influencers isn't a proper word, but so what?! We live in an age where everyone has become a creator and an inventor. Anything goes.
I also like your point that influencers are a mass collective and only becomes the behemoth that it is with a rally of people behind a cause, but it's not the same for everything.
I was also trying to reinforce that in my post- that nuances for different categories, topics of interest and interest groups apply. That must always be taking into account when trying to engage with an influencer or influencer group.

Cheers

Wisey

Reply

ian on 15.12.10 at 01.00PM

"nuances for different categories, topics of interest and interest groups apply" - this is nice!

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Ian on 16.12.10 at 12.00AM

Then again while such socially-prosaic social media may pique our intellectual interest does it really move us emotionally as people?
Does the daily set menu of news and political affairs which has been recycling since the 1980s give us anything as human beings which we will proclaim in profound sentimental reverie on our death beds? Do any of us actually care about figures and matters reported to us? I do not think so. No one loses sleep over Wikileaks or Carbon Taxes but they do lose sleep over those whom they love and the status of their bank accounts.
The true social media revolution is yet to hit us all and we are merely in a dry run for what is to come. Individuals separated physically by oceans and continents are instantaneously interacting within posts and threads of subversive and sublime themes and natures. Governments and their politicians are totally ignorant and oblivious to it all and left in dumbfounded dis-empowerment by it all.
It is exactly a case of what really is the Neo-Conservative hegemonies failing to maintain influence and design over the post-modernist status-quo of the voting consumer classes who in-turn will be devoured by the rhetorical might of the newly emerging virtual populace of free-minded Neo-Dissociatives who will win the favour &, support and might of the majority proletariat masses who for the first time in history will have an engaged voice via the world wide web and who will become educated and trained to its technicalities and language unconsciously and quickly as easy as a child understands the concepts involved in Bill Gate's Windows operating system for PCs.
All of which will means the intellectual based societies we currently live in will be superseded by emphatic, emotional and sentiment based ones. A state of affairs the detail of which we living in the present cannot possibly comprehend or predict for this new world order exists in the future.
Ian S.
"emphatic, emotional and sentiment based" http://www.youtube.com/watch?v=j9rzLsv-3o0

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